Help/FAQ

Q:Is the anime figure authentic?
A:We promise that all the figures we sell are authentic and brand new.

Q:Does the price include shipping?
A:Yes,we offer free shipping,so the price includes shipping.
We will pack every figure carefully.

Q:Is there a return policy?
A:We support returns or exchanges. Handling depends on the situation.
The specific details are in Refund Policy

Q:How long will it take to receive the figure?
A:All orders placed with us are usually processed within 7 days, estimated arrival in 10-25 working days.
The specific details are in Shipping Policy